Last updated: September 2026
EU Lanka Education (“we”, “us”, “our”) provides education consultancy services helping students in Sri Lanka apply to universities and obtain visas in Europe, the United States, and Australia. This policy explains how we collect, use, and protect your personal information.
Information we collect
- Contact details you provide (name, email, phone/WhatsApp number)
- Academic documents (transcripts, certificates, test scores) you share for eligibility assessment or application support
- Identity and financial documents (passport details, bank statements, sponsorship letters) needed for visa applications
- Messages and communications you send us through our contact form, WhatsApp, email, or in person
How we use your information
- To assess your eligibility for university programs and visa applications
- To prepare and submit university and visa applications on your behalf, with your consent
- To communicate with you about your application status
- To improve our services and respond to your enquiries
How we protect your documents
We treat your academic, financial, and identity documents as confidential. We only share them with universities, embassies, or visa authorities as required to process your specific application, and only with your knowledge and consent.
Data retention
We retain your documents and information for as long as needed to support your application and for a reasonable period afterward, unless you ask us to delete them sooner.
Third parties
We do not sell or rent your personal information. We share information only with universities, visa authorities, and service providers directly involved in processing your application.
Your rights
You can ask us at any time to see what information we hold about you, correct it, or request its deletion, subject to any documents we’re legally required to retain during an active application.
Contact us
If you have questions about this policy or how your information is handled, contact us using the details on our Contact page.